Install and Uses
You can support users using skype chat or call. Skype add-on will show list of all online agents available for chat/call.
- Install and Activate Skype Integration Add-on.
- Goto Support page and then select Agent Setting.
- Add Skype ID and select for whether you are Available for chat or Available for call.
Users can see all list of online agents available for chat or call on skype for support.