Save your time and check out our Frequently Asked Questions (FAQs) and Knowledge-base  

FAQs


Follow these simple steps to upgrade add-ons to SupportPlus 9x version -

  1. Log-in to your account here.
  2. If you are subscribed to the Pro bundle, you can simply download all the add-ons you need for your installation.
  3. If you purchased Individual add-ons  in the past please follow these steps:
    a. Click on the View Licenses in your order
    b. Click on the View Upgrades in-front of any individual item
    c. Click on the Upgrade License in-front of the applicable bundle where you see price as $0.00.
  4. You can follow same process to for downloading add-on for any other plans too.
  5. Now go to your website back-end and click Plugins.
  6. Deactivate and Delete all old SupportPlus add-ons (will begin with WP Support Plus or show our CEO's name PradeekMakone, in the description)
  7. Install the downloaded add-ons one by one and activate individually.
  8. You do not need to install each add-ons, just install the ones you need to use.
  9. Once activated, please go to WordPress Dashboard > Support Plus > Add-Ons > Licenses
  10. Insert License Key for each add-on you see on this page and you are all set.  (You'll find license keys in your Account Page mentioned in Step 1)
  11. Save Settings.

© Support Plus 2014 – 2018

Terms & Conditions | Privacy Policy | Back To Home

Support Plus Help-Desk