Provide professional support services to your customers

Anytime, anywhere, from any device.

Small Business Plans

Enterprise Plans

SMALL BUSINESS PLANS

  • Smart Starter Plan
    $49/ YearRenews at 25% OFF
    • Single Site
    • Unlimited Updates*
    • Premium Support*
    • Includes: Email Notification, Conditional Agent Assign & Canned Reply
    • 25% OFF on VAS*
    • HOT SALE:  CLICK to Save 51% NOW
  • Smart Growth Plan
    BEST-SELLER
    $79/ YearRenews at 25% OFF
    • Single Site
    • Unlimited Updates*
    • Premium Support*
    • Includes: Email Notification, Conditional Agent Assign, Canned Reply, FAQs, Timer, Stick Tickets, Company
    • 25% OFF on VAS*
    • Early Invite to Webinars
  • Silver Plan
    $99/ YearRenews at 25% OFF
    • Single Site
    • Unlimited Updates*
    • Premium Support*
    • Includes: All Premium Add-Ons
    • 35% OFF on VAS* + Early Invite to Webinars
    • HOT SALE: CLICK FOR 25% OFF 

Purchase with full confidence of our 30 Day Money Back Guarantee – see our refund policy and service terms.

VALUE-ADDED SETUP SERVICE: We can install, setup and also integrate the UI to match your theme for you at a fee starting from $ US$79/website.
Value-Added Service discounts are only available AFTER purchasing one of the Premium Plans above. Terms Apply.

AGREEMENT: By Purchasing a SupportPlus product or service you are agreeing to our Service Terms listed here.

ENTERPRISE PLANS

  • GOLD PLAN
    $199/ YearRenews at 25% OFF
    • 5 Site License
    • Unlimited Updates*
    • Premium Support*
    • Includes: All Premium Add-Ons
    • 45% OFF on VAS*
    • Early Invite to Webinars
  • DIAMOND PLAN
    BEST SELLER
    $299/ YearRenews at 25% OFF
    • 20 Site License
    • Unlimited Updates*
    • Premium Support*
    • Includes: All Premium Add-Ons
    • 55% OFF on VAS*
    • Early Invite to Webinars
  • PLATINUM PLAN
    $599/ for Lifewas $ 999
    • Unlimited Sites License
    • Unlimited Updates*
    • Premium Support*
    • Includes: All Premium Add-Ons
    • 65% OFF on VAS*
    • Early Invite to Webinars

Purchase with full confidence of our 30 Day Money Back Guarantee – see our refund policy and service terms. 

VALUE-ADDED SETUP SERVICE: We can install, setup and also integrate the UI to match your theme for you at a fee starting from $ US$79/website.
Value-Added Service discounts are only available AFTER purchasing one of the Premium Plans above. Terms Apply.

AGREEMENT: By Purchasing a SupportPlus product or service you are agreeing to our Service Terms listed here.

PREMIUM ADD-ONS

When individually purchased similar Add-Ons/Plugins from other providers range between $29 to $69 per Plugin. We have combined all our Premium Add-Ons into one bundle to reduce costs for you. All future Add-Ons are also included in the bundle at no extra cost to you!

ALL PREMIUM BUNDLES INCLUDE ALL ADD-ONS. CURRENTLY 12 ADD-ONS AVAILABLE

Email Notifications

Enables notification by email for SupportPlus. These can be customized according to User-Groups (Admins, Supervisors, Agents & Customers). This helps to ensure users are always informed about ticket updates.

Email Piping

Email Piping adds ability to import emails directly to your ticket system so that client can create ticket just by sending email to your support or reply ticket by replying to email notification without need to login your site.

Conditional Assignment

Allows you to smartly assign agents to the newly created the tickets depending on the rules you create. You can set the rules to match the ticket data and assign the agent(s) of your choice. See more details on the add-on page.

Advanced Canned Reply

This Add-On lets you create, store and share Canned Replies reducing the response time,error margin and increasing productivity.

Knowledge-Base

Knowledge-Base helps in creating help-content for the end-users reducing the resolution time for them. This saves their time while improving user-experience.

FAQs

This Add-On helps you to create FAQs (Frequently Asked Questions) and answers to proactively empower your users with time savings information.

VALUE-ADDED SETUP SERVICE: We can install, setup and also integrate the UI to match your theme for you at a fee starting from $ US$59/website.
Value-Added Service discounts are only available AFTER purchasing one of the Premium Plans above. Terms Apply.

Export Ticket

Export Ticket add-on allows you download ticket list of your chosen date range in CSV format. This includes custom fields entries as well.

Easy Digital Downloads

If you are using EDD for selling products on your site, you must be supporting your customers. This Add-On will make it convenient to support your customers!

Stick Tickets

Allows you to stick priority tickets on the top of your ticket list for extra attention. This way you will never miss a ticket that requires your urgent or important focus.

Company / Usergroups

If you provide support to companies or usergroups and want to let members of company access each others ticket, this add-on will do the trick for you.

Timer

Timer Add-On allows you to record and track the time spent on each individual ticket. This helps you in making productivity decision for your brand.

Woocommerce

It allows your customers to quickly ask for help from the product or order list itself. Agents can see origin of ticket and order details.

VALUE-ADDED SETUP SERVICE: We can install, setup and also integrate the UI to match your theme for you at a fee starting from $ US$79/website.
Value-Added Service discounts are only available AFTER purchasing one of the Premium Plans above. Terms Apply.

Value-Added Services

VALUE-ADDED SETUP SERVICE: We can install, setup and also integrate the UI to match your theme for you at a fee starting from US$79/website.

Value-Added Service discounts are only available AFTER purchasing one of the Premium Plans above. Terms Apply.

Installation & setup

Training (1 on 1/ group)

Webinar Registration

Why People Love SupportPlus

  • Simple and good ticket/support system as with the ability to translate into your own language. Now we have 110% control over customer service cases.

    Torben Laust Pedersen Denmark
  • Great plugin, all the features that I need from a support system. quick and easy installation and setup, and when I had issues the team was very helpful. Highly Highly recommended for all who needs to build a support system on their WordPress website.

    Lior Schorr Internet Marketer, Israel
  • WP Support Plus is the best help desk software I have used in the past 20 years. It is very easy to setup and use. Great support staff for the product.

    Wally Boatwright South Carolina, USA
  • I wanted to utilize a solution which would work for everyone and this is just what WP Support Plus brings to the table. I really like the fact that you can customize your tickets any way you choose for the users. I thought it was going to be a default thing but this was perfect for what we needed! All around I give you 5 stars, 2 thumbs and a motivational pat on the back that says keep going and give me more documentation (I'm a RTFM kind of guy)

    Jeremy T Sawyer
  • Moving from V8 -> V9 gave us a small hickup. We had a small period of downtime. But I can honestly say I’ve rarely had better support from any software company. They had a fix for me in hours and the fix is due for wider release today. I’m in awe of their professionalism and speed of action against a bumpy first few days of a major version release.

    Dan Pearce Technical Expert, USA
  • For a social worker like me it is virtually impossible to find affordable solutions that can provide outstanding customer service to my clients who are non-paying individuals who need support in free. WP Support Plus ticketing system has changed how things work and my volunteers find it so easy to work from anywhere and provide their best assistance to our campaign clients. Thank you guys for a very amazing product at very affordable cost!

    Santosh Satish Social Activist, INDIA
  • WPSupportPlus has made it so easy for me to serve my customers practically 24/7 from anywhere. I cannot thank you guys enough for this plugin.

    Purab Aggarwal Young Entrepreneur, INDIA
  • This plugin has literally saved my business. Customer Service was the biggest challenge for me before we started using WP Support at my work. Now, my entire team is happy and it is so easy to operate. I am shocked how affordable it is. I was expecting nothing less than $1000 a year!

    Auggie K Karlson Digital Marketer, AUSTRALIA
  • They have the most amazing customer service I have ever experienced. It is completely unusual! It's a great tool for managing tickets between Agents and Floor Manager.

    Benjamin Wulff Knowledge Center Support Manager, DENMARK
  • Undeniably most dedicated customer service team. But, why won't it be, they develop the Customer Service Ticketing System so they know the importance of Good Customer Care. I love the latest version 9.0.2, it is really a huge improvement for WP Support Plus itself, but more than that, they are really creating unbeatable competition. TBH, I did expect that this may cost me a lot but when I saw under $500 license for lifetime add-ons, support & updates for unlimited websites, agents & ticketing, I just knew I made the right decision. I can confidently say after using it long enough that I did make the BEST decision choosing this plugin!

    Matthew McMahon CFO-Small Business, Denmark
  • Made our ticketing life so easy since using SupportPlus. Their product was so good, our company ended up partnering with them for training their end-users. Proud to be both end-user and brand partner of Support+. Thanks guys

    Edward Ratcliffe Toronto, CANADA
  • I've been using WP Support Plus for almost two years and have multiple customers using it on a daily basis. I upgraded to the newest version and the help desk response from this company to get me up and running was fantastic. Their product keeps my company revenue stream going strong and their customer support is top-notch. Great job guys.

    Greg Gartland Rochester, NEW YORK
  • Just what you are looking for in a plugin. One that continues to develop and responds quickly and effectively to support questions.

    Rice Dean
  • I’m a plugin developer myself who spent a fair amount of time trying various support ticket systems. There are a ton of things you can customize and having the interface be fully Ajax (no page reloads) makes it quick to work with.

    @wunderdojo
  • Just started to use the plugin. Had some trouble with mail setup, got great support, and now it runs as advertised. Using it as a “to-do-list” at the moment while testing and preparing for customers. Experience so far: It is exactly what I’ve been looking for. Great plugin!

    @mrleif
  • I installed this plugin with hopes of using it like a personal to-do list. It’s been excellent. The color sorting, categorizing, and frequent updates was exactly what I had in mind.

    @rakaim
  • We are using the pro version of this ticket system for a 7 branch library system. You can not beat this for the price. We have had a couple of issues and the developer has addressed them immediately. I highly recommend it.

    @theapril
  • Awesome product and great support! Great service desk app for a low price, changed the way my firm operates.

    @pulclinecouk

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