Email Piping adds ability to import emails directly to your ticket system so that client can create ticket just by sending email to your support or reply ticket by replying to email notification without need to login your site.
Allows you to stick tickets on top of the ticket list to. This way you can stick to important tickets to process on priority.
Allows you to smartly assign agents to newly created tickets depending on your set rules. You can set rules to match ticket data and assign agent(s) of your choice. See more detils on add-on page.
Woocommerce add-on allows your customers quickly ask for help from product or order list itself. Your agent can see where this ticket come from and order details in ticket to offer better support.
Export Ticket add-on allows you download ticket list of your chosen date range in CSV format. This includes custom fields entries as well.
If you are using EDD for selling products on your site, you must be supporting your customers. With this add-on activated, it will make more easy to support your customers!
If you provide support to companies or usergroups and want to let members of company access each others ticket, this add-on will do the trick for you.
Do you want to calculate time spent for individual ticket? This Add-On will enable this for you.
This add-on will enable reply templates for canned reply body. For details please click on below button.
Adds Google calender event button in ticket. It will help you to create Google calender event.
