#1 Help-Desk for WP
Easy to use and most powerful help-desk system on your WordPress website. No coding required.
Never Miss a Ticket
We are No. 1 support ticket system on WordPress.ORG. Install it in confidence with below numbers from WordPress.ORG.
1 Million +
Example Areas of USE
There is no limit to number of tickets can be created in our Free Version. You can create unlimited tickets from Front-End.
There nothing like per-agent charges as other third party support services. You can create Unlimited Agents to divide your workload of replying tickets.
Guest Ticket feature is available in free product. If enabled, users no longer require user account to create ticket. Many other ticket system usually charge for this basic feature.
Multiple File Attachments
It comes with Ajax uploading of file attachment. You can upload any file type excluding executable ones!
Attachment also available as custom fields.
100% Ajax Functionality
It works on Ajax functionality which makes it 200% faster than any other Ticketing System.
100% Themes Compatibility
WP Support Plus do not use your theme on support page. So there is no compatibility issues.
You may need some customizations in WP Support Plus to suit your requirement. You can discuss your requirement with us and we’ll provide estimate as soon as possible.
For big customizations, we do not offer future updates and every change after this will be chargeable whereas small changes can be given as add-on so that you can continue updating the plugin in future.
Our dedicated team stand behind the product. You can ask as many questions as you have including pre-sale questions, technical questions, bug report, suggestions, etc.
We reply tickets within 24 hours. Our paid user tickets will get replied on priority.
WHAT ARE PEOPLE SAYING?
Awesome product and great support! Great service desk app for a low price, changed the way my firm operates.
We are using the pro version of this ticket system for a 7 branch library system. You can not beat this for the price. We have had a couple of issues and the developer has addressed them immediately. I highly recommend it.
I installed this plugin with hopes of using it like a personal to-do list. It’s been excellent. The color sorting, categorizing, and frequent updates was exactly what I had in mind.
Just started to use the plugin. Had some trouble with mail setup, got great support, and now it runs as advertised. Using it as a “to-do-list” at the moment while testing and preparing for customers. Experience so far: It is exactly what I’ve been looking for. Great plugin!
I’m a plugin developer myself who spent a fair amount of time trying various support ticket systems. There are a ton of things you can customize and having the interface be fully ajax (no page reloads) makes it quick to work with.
Just what you are looking for in a plugin. One that continues to develop and responds quickly and effectively to support questions.