The Ultimate

Help-desk for WP

Simple. Free. Powerful.

Setup easy to use helpdesk for your WordPress site in less than 5 minutes. No coding required.

WP Support Plus

 

 

 

 

No. 1

Ticket System

 

We are No. 1 support ticket system on WordPress.ORG since 3 years.

  9,000 + Active Installs

  1 Lakh + Downlods

  4.7 Average Ratings

 

 

 

Free

Software

WP Support Plus free version comes with many features so that you can start giving support to your customers without paying anything. There are many free features which is paid for many ticketing services.

 

 

 

 

 

 

 

BASIC FEATURES

Unlimited Tickets

There is no limit to number of tickets can be created in our Free Version. You can create unlimited tickets from Front-End as well as Back-End.

Canned Responses

Keep your responses ready to use. This feature is available in our free version while other charge for it.
This will improve your agent productivity.

Multiple File Attachments

File attachment is important feature in any ticket system. Our free version comes with Ajax uploading of file attachment making it even better. You can upload any file type excluding executable ones!

100% Ajax Functionality

Our free version works on Ajax functionality which makes it 200% faster than any other Ticketing System.

Unlimited Agents

There nothing like per-agent charges as other third party support services. You can create Unlimited Agents to divide your workload of replying tickets.

Guest Tickets

Guest Ticket feature is available in free product. If enabled, users no longer require user account to create ticket. Many other ticket system usually charge for this basic feature.

Customizable Email Templates

Customize and Control all types of email notifications with available email templates.

99% Themes Compatibility

WP Support Plus developed to work with almost every theme.

Translation Ready

WP Support Plus is translation ready to translate in any language!

 

 

 

 

Pro

Add-Ons

We are offering some paid features in order to continue developing the product. You can purchase add-ons separately but we suggest to purchase all-in-one bundle so that you get access to all current and future add-ons at more than 70% discount of individual price.

Extensions subject to yearly license for support and updates. View license terms.

Paid

Customizations

You may need some customizations in WP Support Plus to suit your requirement. You can discuss your requirement with us and we’ll provide estimate as soon as possible.

For big customizations, we do not offer future updates and every change after this will be chargeable whereas small changes can be given as add-on so that you can continue updating the plugin in future.

 

 

 

 

 

 

 

 

 

 

 

 

 

Reliable

Professional Support

Our team stand behind WP Support Plus and ready to help you if you need some help. In order to get support, you must purchase at least one add-on with us. We reply your tickets within 24 hours.

If you want free support, you can create new topic to wordpress.org on this page. Here we reply tickets within 7 days.

 

What are people saying?

Real words from real customers!
  • Just what you are looking for in a plugin. One that continues to develop and responds quickly and effectively to support questions.
  • I’m a plugin developer myself who spent a fair amount of time trying various support ticket systems. There are a ton of things you can customize and having the interface be fully ajax (no page reloads) makes it quick to work with.
  • Just started to use the plugin. Had some trouble with mail setup, got great support, and now it runs as advertised. Using it as a “to-do-list” at the moment while testing and preparing for customers. Experience so far: It is exactly what I’ve been looking for. Great plugin!
  • I installed this plugin with hopes of using it like a personal to-do list. It’s been excellent. The color sorting, categorizing, and frequent updates was exactly what I had in mind.
  • We are using the pro version of this ticket system for a 7 branch library system. You can not beat this for the price. We have had a couple of issues and the developer has addressed them immediately. I highly recommend it.
  • Awesome product and great support! Great service desk app for a low price, changed the way my firm operates.
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